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Mobile Devices Support Engineer

  • Location

    Munich, Germany

  • Sector:

    Other

  • Job type:

    Permanent

  • Salary:

    40000€

  • Contact:

    Cheikh Khoule

  • Contact email:

    cheikh.khoule@catalystcareers.com

  • Job ref:

    62791

  • Published:

    7 days ago

  • Expiry date:

    2021-11-17

  • Consultant:

    Cheikh Khoule

We are currently looking for a Mobile Devices Support Engineer for our team in Munich. An exciting work environment in a family team with a good working atmosphere and development opportunities await you.

Your area of responsibility:

  • Support and customizing of existing installations in close coordination with our customers
  • Problem analysis and solution for IT problems of our clients
  • VIP-Support
  • Problem analysis and solution for media technology
  • Problem analysis and solution for print services
  • To be ready in multitasking to adapt work priorities to the needs of clients
  • Responsible implementation of the assigned tasks
  • Planning and implementation of software rollouts and updates
  • Close cooperation with product management, development, and other specialist departments

What to bring:

  • You have completed a computer science education or something similar and have already gained several years of practical experience
  • Very good knowledge of Windows 7/10
  • Good knowledge of media technology
  • Experience with mobile devices
  • Knowledge of printer management
  • ITILv3 or ITILv4
  • You are familiar with IT customer care and on-site support
  • You enjoy working in multinational teams and know how to deal with sensitivity and openness to cultural differences
  • Service-oriented and motivated personality with excellent communication skills
  • You are fluent in English and German, both spoken and written

 

We offer you:

  • Interesting activities and responsible tasks
  • Constant learning and further training
  • Friendly and innovative work environment
  • International environment with active use of foreign languages
  • Attractive remuneration and worthwhile benefits
We aim to be an equal opportunity recruiter and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements.